§ 1 Right of Withdrawal for Consumers
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer within the meaning of § 13 BGB is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional in nature:
Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must notify us
Antiquariat Artemis
Lorenz & Lorenz GbR
Management: Mareen Lorenz
Ferdinand-Jost-Straße 20
D-04299 Leipzig
Deutschland - Germany
Fax: ++49(0)341 / 22 54 00 16
E-mail:
by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may also complete and submit a clear declaration electronically on our website www.antiquariat-artemis.de using our online form. If you make use of this option, we will send you a confirmation of receipt of such a withdrawal without delay by e-mail. To meet the withdrawal deadline, it is sufficient that you send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if that diminished value is due to handling of the goods that is not necessary for the purpose of checking the condition, properties, and functioning of the goods.
§ 2 General Terms and Conditions
1. Scope
(1) Mareen Lorenz processes your online order on the basis of the following General Terms and Conditions ("GTC") as applicable at the time of your order.
2. Formation of Contract
(1) All details regarding products, product characteristics and prices are subject to change without notice. Our offers are non-binding.
(2) Once your order has been placed, we will first confirm receipt of your order. You are obliged to notify us of any discrepancies between this confirmation and your order.
(3) Acceptance of the contract on our part takes place only upon delivery of the goods.
3. Delivery
(1) Our stated delivery times are approximate. Partial deliveries are possible; shipping costs will of course only be charged once.
(2) Costs for postage, packaging and insurance can be found in our detailed overview Shipping and Charges
Any applicable taxes, duties and storage costs are borne by the customer. Prices shown in the online shop are exclusive of VAT for deliveries outside the EU.
4. Payment Terms and Retention of Title
(1) Delivered goods must be paid within 14 days of receipt, quoting our invoice number. For new customers outside Germany, we request payment in advance.
(2) Our prices include the currently applicable German VAT.
(3) Delivered goods remain our property until full payment has been received.
(4) In the event of default, we are entitled to charge default interest.
5. Warranty and Liability
(1) Warranty is provided in accordance with statutory provisions. In the event of a defect, we will, at your choice, first provide a replacement delivery or rectification. Should rectification fail or the replacement delivery also be defective, you may return the goods for a full refund of the purchase price or retain the goods and request a reduction in price. Information about any manufacturer warranties can be found in the product documentation.
6. Miscellaneous
(1) All depicted works are protected by copyright. In particular, copying, editing, printing or publishing these images is not permitted. Violations will be pursued under criminal and civil law.
(2) Place of jurisdiction is Leipzig. German law applies.
(3) Should individual provisions of the contract, including these GTC, be wholly or partially invalid or should the contract contain a gap, the validity of the remaining provisions or parts of such provisions shall remain unaffected.
Online Dispute Resolution
Online dispute resolution pursuant to Art. 14 para. 1 ODR Regulation:
The European Commission provides a platform for online dispute resolution (ODR), which can be found at http://ec.europa.eu/consumers/odr/.